Privacy Policy
How Coastal Aluminium Gutters handles information you choose to provide.
Last updated: 11 November 2026
1. Who we are
Coastal Aluminium Gutters provides guttering and related roofline services across the Central Coast NSW. Contact: nswcagutters@gmail.com or +61 404 515 703. ABN 86 902 143 473. Roof Plumbing Licence 378452C.
2. Information we may collect
We may receive information you voluntarily provide when you contact us, request a quote, send an email, call us, or share feedback. This may include your name, phone number, email address, suburb, property or job details, and the content of your message.
3. How we use information
We use information to respond to enquiries, prepare and manage quotes, communicate about work, provide services, keep appropriate business records, handle customer feedback, and meet legal or regulatory obligations.
4. Website enquiries
The current website enquiry form prepares an email in your own email application. The public website does not currently store the form submission in a website database. If this changes, this policy will be updated before the new collection method is enabled.
5. Customer comments
If you send a comment or testimonial, it will not be published automatically. Coastal will only publish a comment where permission has been provided. We may shorten or lightly edit a comment for spelling, clarity or length without changing its meaning. You may ask us to remove a published comment by contacting us.
6. Technical information
Our hosting or security provider may process technical information such as IP address, browser type, device information and request logs as necessary to operate, secure and deliver the website. We do not sell personal information.
7. Sharing information
We do not sell customer personal information. Information may be shared with service providers or professional advisers where reasonably necessary to operate the business, provide the requested service, comply with law, or protect legitimate business and customer interests.
8. Storage and security
We take reasonable steps to protect business and customer information from misuse, interference, loss and unauthorised access. No internet or email system can be guaranteed completely secure.
9. Access, correction and questions
You may contact us to ask about personal information we hold about you, request a correction, withdraw permission to publish a testimonial, or raise a privacy concern.
10. Australian privacy law
Some Australian small businesses are exempt from the Privacy Act 1988, while others are covered depending on turnover and activities. Coastal aims to handle personal information responsibly regardless of whether a particular statutory obligation applies.